About the Customer Care Program

American Standard Customer Care™ Dealers are committed to your satisfaction.

We know purchasing a home comfort system can often be a daunting task. But it doesn't have to be - not if you put your trust in the hands of an American Standard Customer Care™ Dealer. These dealers are among the finest heating and air conditioning professionals in the industry because they meet the rigid requirements established in our Customer Care program - standards not everyone in the business can live up to.Only heating and air conditioning dealers with a total commitment to excellence in every aspect of their business - from helping you select the system you need, to installation and on-going service and support - can display the Customer Care Dealer badge. Even thorough employee training is part of the quality Customer Care program.This logo is your assurance that you have found a heating and air conditioning dealer that you can count on for total satisfaction - a professional who will make the entire selection and purchasing process as pleasant as possible.
  • Ten Time-Proven Tips For Choosing a Heating Contractor

    Check credentials. Before selecting a contractor to install your new heating and air conditioning system, check the Better Business Bureau and Angie’s List to make sure the dealer is reputable. Also, find out if the dealer is a member of a local or national association such as the Air Conditioning Contractors Association of America. Make […]

  • The Importance of Properly Sizing Heating and Air Conditioning Equipment

    For many homeowners, selecting and investing in a new heating and/or air conditioning system can be an overwhelming experience. There are many choices to be made which a thorough heating & air conditioning contractor will help you to understand such as the type of system, the efficiency level and accessory options. And while proper sizing […]

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  • Advanced Air Systems Van
  • This company has the nicest, most prompt, service staff ever!!! Thanks so much!

    Excellent work with scheduling and job completion at a reasonable price. Very prompt.

    Just had a new furnace and AC installed. Cliff was on time and very personable. The job came out great and I would definitely recommend.

    I was pleased with the good service and help from our technician. He even arranged a followup visit with sales staff.

    Installation of new air condition was a job well done. Installers were efficient as well as informative and friendly.

    your technician was very friendly and extremely helpful. He installed a thermostat that I have been wanting for a long time.

    Polite, careful installation of a ductless heat pump. Job well done. Thank you.

    service has always been prompt and courteous.

    on time, professional, clean, explained things in detail., also DIY tasks. excellent service.

    Service Technician was great. On time as promised. Work completed in a better than satifactory performance.

    • Clark Public Utities Approved Contractor
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